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You will be asked to accept or decline these Terms. You must accept these Terms before you make a payment using this website's e-commerce facility.
In these terms, unless the context otherwise requires:
Fees means the additional fees which may be payable for the use of E-Commerce Services as noted on the Website. E-Commerce Services means the services available through the Website by which money may be paid to us by credit card transaction and E-Commerce Process shall mean the process by which those services are provided. Website means this website offering the e-commerce facility.
You agree not to use our E-Commerce Services for any improper, injurious, offensive or unlawful purpose.
In using our E-Commerce Services, you represent and warrant that you are over 18 and have legal capacity to contract in New Zealand. If you are using a credit card, you represent and warrant that the credit card is issued in your name and that you shall pay to the credit card issuer all charges incurred through the use of our E-Commerce Services.
Upon completing a transaction using our E-Commerce Services, you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct. You should print the transaction confirmation for future reference and your files. We shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of providing E-Commerce Services or for loss of data or information caused by factors outside of our control.
All prices in the shopping areas are in New Zealand dollars (NZD$) and include GST (15% sales tax). All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order. All offers and items are subject to availability at the advertised price. We reserve the right to withdraw any product from sale without notice, for any reason. However for various reasons, that product might still appear on our website for a period of time after that withdrawal. We make no undertaking that a product shown on this website will be available for purchase on-line at all stores or at a specific store.
When an order is submitted your card will be debited or processed by your part payment provider. All items on your order will prepared for dispatch to your nominated shipping address. If we cannot supply the items requested we will then process a refund to the value of the non-supplied items.
We aim to ship within 48 hours. We use Courier Post and will provide tracking information to the supplied e-mail address. If there are any issues with meeting the shipping timeframe we will contact you to discuss.
Expected delivery is 1-2 business days from the time shipped. For the North Island this is 1-2 business days and 3-4 days for the South Island. These times may differ depending on the shipping provider.
Items over $150 will be shipped for free with the exeption of over-sized products.
For items under $150 we try to offer flat-rate shipping within New Zealand. The cost will be detailed at checkout. Rural Delivery and over-sized items may incur extra charges.
We do not currently ship products from our website internationally. If you are an international purchaser, please contact us directly on email@example.com
Unless our terms of trade or refunds or returns policy provides otherwise, a refund will only be provided when it has been proven that there has been an overpayment. When applying for a refund you must provide us with proof of the overpayment. If your refund request is accepted, the refund will be transferred back to the originating credit card, through the part-payment service provider, or held to your credit against future invoices. No cash refunds will be given.
If you've changed your mind, you can return your item as long as it is in a re-sellable condition and is unopened within 7 days of delivery.
The item must not have been used or damaged in any way.It must be in its original packaging including manuals, pamphlets and all accessories. It must be unopened, unused and in its original saleable condition.
We reserve the right not to offer an exchange or refund if any of these requirements are not met.
The card issuer or part payment provider controls the timing of returned funds. Please contact your card issuer for details.
We offer physical gift vouchers that are redeemable in store and different e-vouchers for online use only.
Gift vouchers are non-refundable and can not be redeemable for cash.
Gift vouchers are valid for 12 Months after the issue date. Gift vouchers will not be replaced if lost, stolen or damaged.
Gift vouchers may not be purchased using Zip.
Your use of our E-Commerce Services means that you agree to provide information through electronic means. This means you agree to provide any relevant information in the format and to the standards described for each transaction. It also means you agree and understand that the information will be retained in electronic form.
We may contact you directly to confirm your credit card details.
We will endeavour to ensure that information provided through this website is accurate and current. However we cannot, and do not, represent or warrant the accuracy, adequacy, completeness of information on this website or that it is up to date. For example (but without limitation) prices and colours of products may change, and all products are subject to availability. Variations to products may occur from time to time for various reasons (including changes in seasonal range, or product specifications). Despite every effort to accurately duplicate each product's colours on our website, they are intended as a guide only and actual colours may vary. Suppliers may vary their products from time to time. All efforts are made to capture these changes in the images however this may take some time. If the product varies from the displayed image, please contact us and we will deal with this on a case basis. Description of products are summaries only (with further information available on request to us), and due to technical or human error, information may be recorded incorrectly or omitted. We do not accept responsibility for any loss suffered as a result of reliance on the accuracy, adequacy, completeness or currency of information on this website. We do not warrant that access to this website will be uninterrupted or error-free, that defects will be corrected or that the site or the server that makes it available are free of viruses, bugs or anything similar that may impact the functionality, accuracy and/or reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website. You acknowledge that despite reasonable precautions on our part, there is a risk of unauthorised access to or alteration of your transmissions or data or of the information on your computer or this website. We do not accept any responsibility or liability for any losses that you may sustain as a result of any such activity.
We are the proprietor of the brand used on this website and get-up and you may not use it without our express permission.
We are also the owner or the licensee or franchisee of the copyright in this website, its contents and images and no part of this website may be reproduced without our express permission or the permission of the copyright holder.
Our E-Commerce Services are provided through a secure website using SSL (secure socket layer) encryption. However, you acknowledge and agree that Internet transmissions are never entirely secure or private, and that any message or information you send to or through the Website (including credit card information) may be read or intercepted by others, even where a Website is stated as being secure. Neither we nor our payment gateway provider shall have any liability for the interception or 'hacking' of data through the Website by unauthorised third parties.
We accept no liability or responsibility for the refusal or reversal of payments which are matters between you and your credit card provider.
We cannot warrant that the E-Commerce Process, and/or your use of our E-Commerce Services will be faultless, immediate, continuous, and virus free, nor that information provided through the E-Commerce Process will be complete, accurate or up to date. We will endeavour, however, to ensure the E-Commerce Services are available at all times, subject to maintenance.
Subject to any rights which you may have under the Consumer Guarantees Act 1993, except as expressly prohibited by law, in no event will we be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even where we have been advised of the possibility of such damages occurring. If, notwithstanding the foregoing, we are found to be liable to you for any damage or loss which arises as a result of your use of the Website or the E-Commerce Services, our liability shall not exceed the dollar amount of the transaction which formed the basis of the damage or $100.00, whichever is the lesser. Otherwise, the Consumer Guarantees Act 1993 is excluded to the fullest extent permitted by law.
Whilst we have made every effort to ensure that this website provides accurate information, the website is provided on an "as is" basis and the information provided is for general guidance only and does not constitute advice of any kind.
We make no representations or warranties of any kind with respect to this website or its contents. In particular, we make no representation or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published on this website. The information contained in this site may contain technical inaccuracies, typographical errors or may be out of date. Our liability for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
Neither we, nor any of our directors, shareholders, employees, or contractors shall be liable for loss or damage arising out of or in connection with the use of this website or reliance on its contents. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Notwithstanding this, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded.Whilst we have made every effort to ensure that this website provides accurate information, the website is provided on an "as is" basis and the information provided is for general guidance only and does not constitute advice of any kind.
We shall be entitled at any time without prior notice or any liability to you, to alter, cancel or suspend any or all E-Commerce Services temporarily or permanently and/or to substitute alternative services, which may or may not be interactive or transactional in nature.
The Terms may be altered or reviewed by us, with or without notice. You should check and read these Terms carefully each time you use our E-Commerce Services.
These terms and conditions and the online services they cover are governed by New Zealand law. All transactions which occur through our E-Commerce Process occur in New Zealand.
You agree to submit to the exclusive jurisdiction of the New Zealand Courts.